Christina Carty serves as Director of Grants, Operations and Special Projects for Jefferson, and she provides strategic leadership across ambulatory and community-based services. She oversees multidisciplinary teams and operational initiatives that support patient access, experience, and organizational performance. Throughout her leadership career, she has championed programs that advance health equity and improve care delivery for diverse patient populations. She previously worked at Autism Speaks and has vast experience in operations, grants, community health, and management. Her commitment to reducing barriers to care has helped foster collaboration among clinical, community, and administrative stakeholders, ensuring that language access remains a key component of patient-centered care.
Joumana De Santiago is Director of Interpreter Services and Language Access at Jefferson Health, where she leads one of the region’s most comprehensive programs dedicated to ensuring meaningful communication amongst patients, families, and healthcare providers. With extensive expertise in language-access operations, interpreter services, translation strategy, healthcare equity, and regulatory compliance, she has been a driving force in expanding access to culturally and linguistically appropriate services across the health system. She oversees multidisciplinary teams of iinterpreters and language-access professionals and collaborates closely with clinical and operational leaders to strengthen patient experience and reduce disparities in care. A recognized subject matter expert, Joumana has delivered invited presentations at professional conferences and educational forums on language access, health equity, interpreter services, and implementation of the National CLAS Standards, helping organizations develop more inclusive and patient-centered models of care.
Cindy Hou, DO, MA, MBA, CIC, CPHQ, FACOI, FACP, FIDSA, FAPIC is an Infectious Diseases physician and Infection Control Officer at Jefferson Health - New Jersey who is recognized nationally for her leadership in healthcare quality, patient safety, infection prevention, and population health. In addition to her clinical and administrative responsibilities, she serves in research and quality leadership roles and has been a strong advocate for equitable healthcare delivery. Dr. Hou has worked extensively to address healthcare disparities through culturally and linguistically appropriate services and has collaborated with operational and community leaders to advance language-access initiatives across healthcare settings. She is a frequent invited speaker at regional and national conferences, where she has presented on health equity, language access, quality improvement, sepsis, and infection prevention. She is also the Chief Medical Officer of the national nonprofit, Sepsis Alliance.
Jessica Vidal-Navas is an Ambulatory Operations Project Manager at Jefferson Health, where she leads a portfolio of more than 17 grant-funded healthcare and community initiatives. She has experience managing multimillion-dollar public health programs, coordinating cross-functional healthcare teams, strengthening community partnerships, and supporting initiatives addressing mental health services, HIV care, senior services, health equity, and language access. Jessica serves on Jefferson Health’s Enterprise Community Impact, Health Equity, Language Access, and Grants Steering Committees. She is pursuing a Bachelor of Science in Business Management at Western Governors University.
Barbara Mccormick is a nurse leader, educator, and advocate for equitable healthcare access who serves in Nursing Administration at Jefferson Health - New Jersey while also contributing as Adjunct Faculty. She has been a nurse for over 30 years, and is a military veteran. Throughout her career, she has championed patient-centered care and has been a strong supporter of initiatives that improve access for Deaf and hard-of-hearing individuals, including efforts to promote awareness of American Sign Language (ASL) resources and communication accessibility within healthcare settings. Her experience spans clinical leadership, workforce development, and healthcare education, and she has been an active collaborator in programs focused on health equity, language access, and culturally responsive care. She has also participated in professional conferences and educational programs addressing language access, disability inclusion, and National CLAS Standards to reduce barriers to care.
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