Open help menu
Live Webinar On-Demand

Creating a Welcoming and Safe Healthcare Environment

Jeffrey Quamme
|

Information

Recorded

Learning Objectives

Participants will be able to:

  • Define the characteristics of a safe and welcoming space.

  • Identify areas where they (individually) are both proficient and where further development is needed.

  • Identify at least 3 characteristics of an emotionally safe person.

Educational Goal

The educational goal of this workshop is to increase understanding of the concept of a safe and welcoming space for those seeking care.

Description

Physical safety is not the only attribute of a safe and welcome healthcare environment, so efforts must be taken to also address the psychological safety for both clients and staff. This workshop provides an introduction for all behavioral health facility staff on the characteristics of a safe and welcoming space for all, as well as some techniques to help foster these types of environments for organizations. Our goal is to help improve the environment in a way that empowers everyone involved, as opposed to using the common transactional method of leadership to implement change. Everyone’s opinion matters and can be actionable!

Target Audience

  • Addiction Professional
  • Counselor
  • Marriage & Family Therapist
  • Psychologist
  • Social Worker

Presenters

Jeffrey Quamme
Jeffrey Quamme is the Chief Executive Officer of the Connecticut Certification Board, a workforce development agency focused on the SUD prevention, treatment, recovery and harm reduction industry. He is an internationally certified Master’s level addiction counselor and clinical supervisor, and holds credentials as a Certified Nonprofit Executive and Certified Nonprofit Consultant. He is an expert trainer as well as a podcaster and author.