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Beyond Compliance: Building Genuine Rapport in Behavioral Practice

Krista Clancy, PhD
LaNae Hill, BCBA
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Information

Date & Time

Description

As part of our “Responsibility in Practice”, the Ethics Code for Behavior Analysts outlines the need for collaboration to ensure effective treatment. Collaboration is dependent on the relationship built between the therapist and the client. When working with children this extends to parents, caregivers and other stakeholders that may be part of the treatment team. How a therapist engages the client and their parents from the initial assessment can set the stage for future positive interactions. Behavioral challenges and delays in communication can often be barriers to maintaining positive interactions with clients. Similarly barriers related to the family including conflicting values, beliefs, and backgrounds can impact treatment outcomes. Regular positive engagement with the client and stakeholders during treatment can promote more effective outcomes and more satisfied clients. Using a compassionate care and asset-based model as a guide for positive engagement can help behavior analysts build or repair rapport, improving engagement, and leading to less conflict, and early discontinuation of services.

Learning Objectives

Participants will be able to:

  • Apply strategies to improve relationships with parents and other stakeholders.

  • Select strategies that produce reinforcing conditions during therapeutic activities.

  • Analyze treatment data to measure the effects of rapport building strategies.

Educational Goal

The educational goal of this presentation is to examine strategies that providers can employ during assessment and treatment sessions to improve rapport with their clients and their treatment team members

Target Audience

  • Applied Behavior Analysis
  • Counselor
  • Marriage & Family Therapist
  • Psychologist
  • Social Worker

Presenters

Krista Clancy, PhD
Dr. Krista Clancy, PhD. is a licensed in psychologist and behavior analyst. She earned her bachelor degree in psychology from Western Michigan University in 1997, her master degree in Clinical Behavioral Psychology in 2000 from Eastern Michigan University and her PhD. in Educational Psychology from Wayne state University in 2017. She has been practicing in the field of Applied Behavior Analysis (ABA) and autism for the last 25 years as a consultant, ABA business owner, and center director. Dr. Clancy is the program coordinator for the Masters of Science ABA program at WSU where she oversees curriculum, staff and students in the program. She also consults with ABA agencies on staff training and supervision issues, program development, and the clinical oversight; as well as; on legal cases related to ASD. Additionally, Dr. Clancy has served on the State of Michigan Autism Council and the advisory board of the Black Applied Behavior Analyst organization. Dr. Clancy’s interests and research are in the areas of ASD early identification and treatment, capacity building and staff training, interprofessional training, parent training, coordination of care, and supervision.
LaNae Hill, BCBA
LaNae Hill is a Board Certified Behavior Analyst (BCBA) who has been passionate about the field of Applied Behavior Analysis since 2017. What began as a career quickly became a calling, and she has been dedicated to the field ever since. LaNae earned her Master of Science in Applied Behavior Analysis from Capella University in 2020 and has spent her career helping individuals reach their full potential while supporting the families and professionals who serve them. As a Lead BCBA and Practicum Supervisor, since 2022, at Chitter Chatter P.C., LaNae provides clinical leadership, mentors fellow clinicians, and helps develop future behavior analysts. She is passionate about teaching, fostering professional growth, and ensuring high-quality, compassionate care for clients and families. LaNae believes in the power of collaboration, lifelong learning, and evidence-based practice to create meaningful change. She finds great fulfillment in supporting others and is grateful for the opportunity to make a positive impact in the lives of clients, families, and clinicians every day.

Financially Sponsored By

  • TPN.health
  • Wayne State University College of Education