References

• American Nurses Association. (2025). Code of ethics for nurses. American Nurses Association.
• CMSA (2022). CMSA Standards of Practice for Case Management. Little Rock: Case Management Society of America.
• Fink-Samnick, E. (2025). Behavioral Health for Case Management. Blue Bayou Press.
• Kalra, S., Arora, S., & Kapoor, N. (2024). Communication in Chronic Disease Care: A Collaborative Conversation Map. JPMA. The Journal of the Pakistan Medical Association, 74(5), 1003–1004. https://doi.org/10.47391/JPMA.24-38
• The Commission. (2026). Code of professional conduct for case managers. https://yourcommission.org/sites/commish/files/docs/CCM%20-%20Code%20of%20Professional%20Conduct%20for%20Case%20Managers%201.2026.pdf