Effective Communication Strategies for Peer Support Specialists
Information
Date & Time
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Learning Objectives
Participants will be able to:
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Review a person-centered approach in Human services and identify 3 components of this approach.
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Identify 3 best practices for self-disclosure and supporting autonomy.
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Practice maintaining rapport with a client in 2 case study scenarios
Educational Goal
The educational goal of this workshop is to increase knowledge of effective communication strategies and skills.
Description
A person with a lived experience that becomes a Peer Support Specialist begins their career with a set of recovery tools, including being able to share their personal experiences with the individuals they serve. Effectively communicating their own story and personal strategies while focusing on the support of the program participant is an art to master. Sharing too much or taking a stance of authority is a common obstacle that hinders the Peer worker’s ability to build rapport. This session will guide attendees through a set of evidence-based interventions and communication strategies that a Peer Specialist needs to be aware of as they build their professional skill sets.
Target Audience
- Peer Support Specialist
- SAMHSA Core Competencies for Peer Workers in Behavioral Health Services
- SAMHSA Core Competencies for Peer Workers in Behavioral Health Services
Presenters
Raymond Young, CPS, BA has 15 years of experience training diverse groups of adult, youth, and adolescent learners prior to joining the Training Institute at People Incorporated Mental Health Services. He has trained mental health workers, police officers, transportation professionals, business partners, and clients. Ray received his certification as a Certified Peer Specialist from the Minnesota Department of Human Services in 2017 and has since worked with individuals with various mental health conditions and behavioral health concerns. He has also studied Drug and Alcohol Counseling. Ray has a passion for working with youth in Youth Leadership Programs and as a mentor in the community.