Virtual Webinar
De-escalation: Tools For Peers In Crisis Moments
Presented by
Raymond Young, CPS
1.25 CE Hours
General
Introductory
De-escalation: Tools For Peers In Crisis Moments
References
References
- Goleman, D. (2006). Social intelligence: the new science of human relationships. New York: Random House
- Miller, S. & Rollnick, W. (2013). Motivational interviewing: Helping people change (3rd Ed.). New York: Guilford Press
- Thompson, G. (2004). Verbal judo: the gentle art of persuasion. New York: HarperCollins