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Billing Made Simple: Demystifying Mental Health Claims for Clinicians

Catreace Brown-Baker
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Date & Time

Description

This practical, beginner-friendly workshop will equip mental health providers with the foundational knowledge needed to navigate the billing process with confidence. Participants will learn key billing and insurance terms, including the differences between copayments, coinsurance, deductibles, allowable rates, in-network vs. out-of-network coverage, and more. The course will also cover the basics of submitting claims—both electronically and by paper—including how to locate claims department mailing addresses, payer IDs, and how to work with clearinghouses (EDI exchange) when filing electronically. Whether you manage your own billing or rely on a third-party service, this session will help you better understand the process, reduce errors, and improve communication with clients and billers.

Educational Goal

To provide mental health providers with the essential knowledge and tools to accurately and confidently manage the billing process or effectively collaborate with billing professionals.

Learning Objectives

Participants will be able to:

  • Define key billing terms used in mental health claims processing (e.g., deductible, copay, coinsurance, allowable rate).

  • Describe the steps for submitting paper and electronic claims, including the role of payer IDs and clearinghouses.

  • Interpret a basic Explanation of Benefits (EOB) and explain its components to clients.

  • Identify common billing errors and strategies to prevent them when filing mental health counseling claims.

Target Audience

  • Addiction Professional
  • Counselor
  • Marriage & Family Therapist
  • Psychologist

Presenters

Catreace Brown-Baker
Mrs. Catreace Brown-Baker is a seasoned licensed professional counselor (MA, LPC, LPC/S) with 20 years of experience in the counseling field. It spans from her professional counseling, running a private practice, supervising interns, and more. Her specialization has grown to shed light on healthcare matters (e.g. medical billing, medical compliance, audits, and more).

Financially Sponsored By

  • South Carolina Counseling Association